FAQ

Frequently Asked Questions

Do you deliver across the whole UAE?

Yes — we offer free delivery to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

How long does delivery take?

Most orders arrive within 2–5 business days after a 1–2 day processing window.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available on eligible orders across the UAE.

Is checkout secure?

Yes, all payments are processed through Shopify's secure, encrypted checkout.

What if I need to return or exchange a product?

Please see our Refund Policy for full details, or contact us directly and we'll help sort it out.

How can I track my order?

You'll receive a confirmation email with tracking information as soon as your order ships.

How do I contact support?

Email us at hrsaleem2009@gmail.com — we usually reply within 24 hours.